Refund policy
Returns & Exchanges
At Rinkside Apparel, every item is made to order just for you. Because of this, we do not accept returns or exchanges for incorrect sizing, color selection, or change-of-mind purchases.
Please double check sizing charts and order details before placing your order.
However, if your order arrives damaged, defective, or incorrect, we’ll absolutely make it right. Contact us within 7 days of delivery with your order number and photos of the issue, and we will offer a replacement or refund at no additional cost.
Eligible Issues
- Damaged items
- Printing defects
- Incorrect item received
Non-Returnable Items
- Wrong size ordered
- Buyer’s remorse
- Minor color variations due to screen settings
- Normal wear and tear
If you have questions before ordering, feel free to contact us — we’re always happy to help make sure you get the right fit and style.
Please email info@rinksideapparel.us for help